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Privacy Notice

PRIVACY POLICY OF TRINI TROLLEY LIMITED

 

Welcome to www.TriniTrolley.com. This is the Privacy Policy governing your use of TriniTrolley.com (the “Website”). By using this website, you consent to our Privacy Policy set out below. All terms not defined in this document have the meanings ascribed to them in the Terms and Conditions of Use (“Conditions of Use”) which by use of this website you agree to accept. When you provide us your personal information, you consent to the information practices described in this policy.

TriniTrolley.com understands that your privacy is important and that you are concerned about your information. This notice describes our privacy policy.  Please note that by visiting and shopping on TriniTrolley.com, you accept the practices described in this Privacy Policy.

“Personally Identifiable Information” refers to information that lets us know the particulars of who you are. Personal information is requested when you register and set up an account with TriniTrolley.com, order a product or service, enter contests, fill out surveys, and send us feedback. For instance, this information might include your name, billing address, shipping address, telephone number, e-mail address, payment information, and product details information.

We encourage you to ask questions and to be very cautious before you disclose your personal information to others. We would like to state at NO time will we ask you for or to verify credit card or debit card information or financial details in any way including but not limited to email, phone or fax. TriniTrolley.com is not responsible for processing any payments or financial transactions on the website.

 

What Personal Information About Customers Do We Gather?

  • Information You Give Us: We receive and store any information you enter on our website or give us in any other way such as opening an account with TriniTrolley.com. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, sending product information on similar products purchased, and communicating with you.
  • Email Communication: We store your email enquiries when you respond to us in order to improve customer communication and experience. If you do not want to receive e-mail or other mail from TriniTrolley.com, please email us at optout@trinitrolley.com.
  •  Automatic Information: TriniTrolley.com receives and stores certain types of information whenever you interact with the website. For instance, we use “cookies” and obtain certain types of information when your web browser accesses TriniTrolley.com or advertisements and other content served by or on behalf of TriniTrolley.com.

What Is Personal Information Used For?

 

Personal information such as your name, billing address, shipping address, telephone number, e-mail address, or other payment information, and product details may be collected when you order from us and set up an account with TriniTrolley.com. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order, to create invoices and packing slips, to send user emails for emailed newsletters and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. We may require additional verification or information before accepting any order.

We DO NOT share this information with any third parties.

 

Are Cookies Used On The Website?

 

Yes, Cookies are used on the website. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize or “remember” your browser and to provide features such as storage of items in your “My Trolley” between visits, your preferences and session.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of TriniTrolley.com's essential features, we recommend that you leave them turned on so that you can create an account and make purchases on the website.

 

How Is Identifiable Information Stored?

 

In a secure database accessed via Secure Sockets Layer (SSL) software. SSL protects information you submit via our website such as ordering information including your name and address. TriniTrolley.com uses a GeoTrust SSL Certificate, which encrypts information you input.

 

It is important for you to protect against unauthorized access to your TriniTrolley.com account, password and to your computer. Be sure to sign off when finished using a shared computer. TriniTrolley.com is NOT responsible for maintaining your password nor is it responsible for activity in your account. You are liable for all transactions in your account (Please read our Conditions of Use). Please protect your password by signing off every time you are finished on the website.

What About Choosing a Password on TriniTrolley.com?

When you create an account on TriniTrolley.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase items on our website without creating an account; however, you will need to re-enter your personal information each time you use our website in order to make a purchase. We recommend you create an account to avoid this.

Minors

 

The website and its contents are not intended to be targeted to minors under applicable law and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our website and so we carry out the same Privacy Policy for individuals of all ages. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information.

To ensure maximum security, your online credit card transactions are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information. They have tested and proven systems to identify fraud. Please remember that these systems sometimes result in delaying your order delivery. Until we receive verification that the online credit card transaction is authentic can we bill and deliver your merchandise (Please see our Terms and Conditions of Use). 

Our Payment on Delivery option uses a Point of Sale (POS) wireless terminal for processing debit and credit card transactions. We ask that you present proper identification for all POS credit card transactions. You will be required at all times to sign for receiving merchandise in good standing.

Within TriniTrolley.com, your information is kept on password protected, limited access servers. Wherever possible and applicable, TriniTrolley.com servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.

TriniTrolley.com cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

 

What about Third-Party Advertisers and Links to Other Websites?

 

The website includes third-party advertising links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. 


These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices

 

Conditions of Use, Notices, and Revision Reminders


Please be guided that if you choose to visit TriniTrolley.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms and Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of Trinidad and Tobago. If you have any concern about privacy at TriniTrolley.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms and Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

 

What Are Your Online Surveys About?

 

On a periodic basis, TriniTrolley.com engages in online and email surveys and in order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although Non-Personally Identifiable Information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked. In order to stop receiving surveys or emails from TriniTrolley.com please email us at optout@trinitrolley.com.

What happens if the Privacy Policy Changes?

We will let our Visitors know about changes to our privacy policy as well as any changes made to our Terms and Conditions of Use by posting such changes on the website by displaying the last date of change or last date modified.

Please note that by visiting and shopping on the website constitutes that you have read and agreed to the Terms and Conditions of Use and this Privacy Policy. It is your duty to read both documents before purchasing or browsing our website.

Your feedback

 

TriniTrolley.com welcomes your continuous input regarding our Privacy Policy or our services provided to you. You may send us your comments and responses to support@trinitrolley.com.

 

Last Date Modified: 30/5/13

 

 

 

 

 

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